How to set up a Custom Product?

  1. Select Products
  2. Select All Products
  3. Create New Product


  1. Product Title: The name of your product
  2. Product Code: a unique code to identify the product - either for accounts or a code to quickly find it
  3. Product Type: Choose custom Product
  4. Menu Categories: if you created a menu category and this product belongs to it select it here
  5. Supplier: Choose the supplier. Default is your company, if it is a third party you can select it here

Main Tab



  1. Name
  2. Price: Set the price for your product
  3. Price is Fixed: Select yes if it is always this price. To be able to change the price select no
  4. Supplier

Purchase Settings

  1. Allow purchase: This has to be on for anyone to buy the product
  2. Allow agents to purchase: If you want agents to be able to sell your product select yes
  3. Allow for self service sale: If you want customers to be able to buy this product online
  4. One Variation per customer per event: If you only want a customer to be able to buy one version of this product at a time. (applies to multi order only)
  5. Group price variations into a single voucher: variations appear on the same voucher
  6. Payment Location: if you want this product to be available in a specific location only

Display Settings

  1. If you want to have this product displayed in checkin view/manifest then choose yes

Product Information


Product information is displayed to Agents, Reservations and Customers when they purchase your products

  1. Description: This is a customer focused description of your product
  2. Key Sales Points: A bullet point list of sales points for your product
  3. Itinerary: If your product has an itinerary, you can enter this where
  4. What to Bring: A list of items that the customer should bring with them
  5. Voucher: The information you would like on the voucher sent to the customer
  6. White Label: Extra information you would like displayed on your White Label
  7. Photos: Images to market your product
  8. Attachments: Any extra attachments you would like to send to your customers about your product
  9. Internal Information: You are able to select user groups that you would like to give more information to about the product. This will appear as a Red Banner in Junction6
  10. Certificate: If your product sends a certificate to your customers, this is where you select it
  11. Activity Ticket:

Menu Categories

Menu Categories are normally set up when you do your business profile, please see article to create menu categories

Agent Commission 

  1. None: This means no agent will get commission on this product
  2. Inherit: The commission will be what is set for the agency
  3. Percentage: A fixed percentage for all agents for this product
  4. Fixed: A Fixed commission rate for all agents



Product Details

Choose what product details you will require for this product. your options are

  • Off: This will make the field not appear
  • Optional: You can enter information but will let you continue if you do not.
  • Required: You must enter information and will not let you continue
  • Required before booking: You must enter information and will not let you continue
  • Required before travel: This field will be required to be entered for On-Ramp, self check-in only
  1. Pickup location: Do you or the customer need to know the pickup location.
  2. Drop Off location: Do you or the customer need to know the drop off location
  3. Travel date: Do you need to know when the customer is booked/traveling
  4. Travel Time: Do you need to know a specific time
  5. End Travel time: Do you need to know when it ends
  6. End Travel date: is it multiple days do you need to know what day it will end

Lead Customer

Choose summary or full to default it to the fields chosen in system preferences. For specific fields you want to record information on select them as necessary

Additional Customers

Select off if you do not need details of each individual customer. If you do want to know their details too then select as appropriate


Add pickup locations if required



  1. Accounts Revenue ID: The GL Code for Accounts Revenue
  2. Accounts Expense ID (Cost of Sale/Product Purchase Price): The GL Code for Accounts Expense
  3. Accounts Commission ID: The GL Code for Accounts Commission
  4. Accounts Net Margin ID: The GL Code for Accounts Net Margin

Special Pricing

Special Prices override the main price when the constraints occur. For example: If you have a special price for a particular agent, when this agent is selected the special price will override the default



  1. Title: The title of the special price. This will override the default price name
  2. Product Variation: The price that the special will override
  3. Price: The Special Price Amount
  4. Different Currencies (if applicable)
  5. The Start and End date of the special price
  6. Active: Tick to make it active, after the end date this will be inactive
  7. Prevent Direct Sell: Special price will not available be for online customers
  8. Agency: Choose if available for no agents, all agents or some and choose the agents you wish to receive the special price

Related Products

Related Products are products that you have already loaded into Junction6 that you sell often with the product

To add a related product just select the products from the Product list


Tags are information fields. You can create tags in the tag area. They are helpful to group things together in reports or searches

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